Digital Human Resource Management and Technology Adoption in Sustainable Digital Shipping
DOI:
https://doi.org/10.55123/ijisit.v2i1.102Keywords:
Digital HRM, Maritime Workforce, Big Data Analytics, Internet of Things, Technology AcceptanceAbstract
The rapid digital transformation of the maritime industry, driven by Big Data analytics, Internet of Things (IoT), and computer science applications, has significantly reshaped human resource management (HRM) practices in shipping and port operations. This study examines how digital HRM frameworks, social technology platforms, and technology acceptance factors influence maritime workforce development and sustainability. Using a qualitative research approach, data were collected from maritime experts, lecturers, and graduates to capture diverse professional and academic perspectives on digital workforce readiness. The findings reveal that digital competency development, data-driven performance monitoring, and social connectivity technologies substantially enhance workforce efficiency, operational continuity, and organizational adaptability. Thematic analysis indicates that technology acceptance, digital skill readiness, and integrated HRM systems are critical determinants of successful digital transformation in maritime organizations. Cross-group comparisons confirm strong consensus regarding the urgency of integrating digital technologies into maritime workforce development. This research contributes to maritime economy and social management literature by proposing an evidence-based digital HRM framework aligned with emerging autonomous and data-driven shipping operations. The findings provide practical implications for maritime education, workforce planning, and policy development to support sustainable and technologically competent maritime human capital.
Downloads
References
[1] International Maritime Organization (IMO), Seafarer Workforce Report: The Global Supply and Demand for Seafarers, London, UK: IMO Publishing, 2022.
[2] United Nations Conference on Trade and Development (UNCTAD), Review of Maritime Transport 2023, Geneva, Switzerland: United Nations Publications, 2023.
[3] BIMCO and International Chamber of Shipping (ICS), Seafarer Workforce Report 2021, London, UK: BIMCO/ICS, 2021.
[4] F. D. Davis, “Perceived usefulness, perceived ease of use, and user acceptance of information technology,” MIS Quarterly, vol. 13, no. 3, pp. 319–340, 1989.
[5] V. Venkatesh, M. G. Morris, G. B. Davis, and F. D. Davis, “User acceptance of information technology: Toward a unified view,” MIS Quarterly, vol. 27, no. 3, pp. 425–478, 2003.
[6] World Maritime University, Transport 2040: Automation, Technology, Employment – The Future of Work, Malmö, Sweden: WMU Publications, 2019.
[7] K. Heilig, E. Lalla-Ruiz, and S. Voß, “Digital transformation in maritime ports: Analysis and a game theoretic framework,” Netnomics, vol. 19, no. 1–2, pp. 227–254, 2018.
[8] M. Janssen, H. van der Voort, and A. Wahyudi, “Factors influencing big data decision-making quality,” Journal of Business Research, vol. 70, pp. 338–345, 2017.
[9] A. De la Peña Zarzuelo, P. Freire Soeane, and B. López Bermúdez, “Industry 4.0 in the port and maritime industry: A literature review,” Journal of Industrial Information Integration, vol. 20, 2020.
[10] T. W. Valdez Banda, R. Kannos, J. Goerlandt, H. van Gelder, and P. Kujala, “A systemic hazard analysis and management process for the concept design phase of an autonomous vessel,” Reliability Engineering & System Safety, vol. 191, 2019.
[11] D. Romero, P. Bernus, O. Noran, J. Stahre, and Å. Fast-Berglund, “The operator 4.0: Human cyber-physical systems and adaptive automation towards human-automation symbiosis,” IFAC PapersOnLine, vol. 49, no. 32, pp. 677–686, 2016.
[12] S. Fan, J. Zhang, and H. Blanco-Davis, “Maritime informatics: Applications of digital technologies in shipping and ports,” Maritime Policy & Management, vol. 47, no. 7, pp. 1–18, 2020.
[13] R. M. Grant, Contemporary Strategy Analysis, 10th ed. Hoboken, NJ, USA: Wiley, 2019.
[14] World Bank, Digital Transformation in Maritime and Ports, Washington, DC, USA: World Bank Publications, 2022.
[15] International Labour Organization (ILO), Digitalization and the Future of Work in Maritime, Geneva, Switzerland: ILO Publications, 2021.
[16] M. Kitada, E. Baldauf, and M. Mannov, “Maritime education and training for the digital era,” WMU Journal of Maritime Affairs, vol. 17, no. 3, pp. 333–341, 2018.
[17] Cisco Systems, Internet of Things in Shipping and Maritime Industry, San Jose, CA, USA: Cisco White Paper, 2020.
[18] Accenture, Digital Transformation of Shipping Industry, Dublin, Ireland: Accenture Research Report, 2021.
[19] K. Schwab, The Fourth Industrial Revolution, New York, NY, USA: Crown Business, 2017.
[20] OECD, The Impact of Digitalisation on Maritime Transport, Paris, France: OECD Publishing, 2019.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Brilian Andika Perkasa

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish their manuscripts in the International Journal of Computer Science and Information Technology agree to the following terms:
Copyright: Copyright on any article in the International Journal of Computer Science and Information Technology is fully retained by its authors under the Creative Commons Attribution-ShareAlike 4.0 International License / CC BY SA 4.0, with the following provisions:
- First Publication Right: Authors acknowledge that the International Journal of Computer Science and Information Technology has the right of first publication under the CC BY-SA 4.0 license.
- Non-Exclusive Distribution: Authors may enter the writing separately, arrange non-exclusive distribution of the published manuscript in this journal into other versions (e.g., submit to the author's institutional repository, publish in a book, etc.), acknowledging that the manuscript was first published in the International Journal of Computer Science and Information Technology.
- Reader's Rights: Readers are allowed to download, use, and adopt the contents of the article as long as they cite the article by mentioning the title, author, and the name of this journal. Such citations are made for the advancement of science and humanity and must not violate applicable laws.










