Digital Knowledge Management and IoT Integration in Maritime Port Organizations
DOI:
https://doi.org/10.55123/ijisit.v2i1.95Keywords:
Digital Knowledge, Management, Maritime Organizations, Internet of Things, Big Data Analytics, Organizational LearningAbstract
The rapid digital transformation of maritime and port industries has intensified the need for effective knowledge management systems capable of preserving and transferring critical operational expertise. This research examines the role of digital knowledge management supported by Big Data analytics, Internet of Things (IoT) technologies, and social technology platforms in enhancing knowledge capture and organizational learning within maritime and port enterprises. Using a qualitative research approach, data were collected from maritime experts, lecturers, and graduates to explore perspectives on the effectiveness of technology-enabled knowledge systems. The findings indicate that IoT-based operational data capture and digital learning platforms significantly improve knowledge retention, reduce the risk of expertise loss due to workforce aging, and strengthen institutional learning processes. Thematic analysis and cross-group comparisons reveal consistent agreement on the strategic importance of integrating digital technologies into maritime knowledge management practices. The study contributes to maritime organizational development by proposing a digitally integrated framework that supports sustainable workforce development and operational efficiency. These results highlight the importance of adopting technology-driven knowledge systems to ensure long-term competitiveness and resilience in the evolving maritime industry.
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